Contact information
We’re here to help you keep your environment clean and organized! At joden.shop, we value our customers and are dedicated to providing the best support for our Durable Trash Cans and waste management solutions. Whether you have a question about an order, shipping within the US, or product specifications, our team is ready to assist.
Contact Information
- Operator: 10532 LANTANA LAKES DR N LLC
- Email: support@joden.shop (We aim to respond to all inquiries within 24 hours on business days.)
- Phone: +1 800-829-4933
- Address: 699 HAWKS TRACE DRIVE, JACKSONVILLE, FL, 32225, United States
Business Hours
Our customer support team operates from Jacksonville, Florida. Please note our operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)
- Saturday - Sunday: Closed
Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
- Order Tracking: Please include your order number in your email for faster service.
- Shipping: We offer Free Domestic Shipping on all orders across the United States.
- Returns: Check our 30-day Return Policy for detailed instructions.
- Billing: All prices and transactions are securely processed in USD.